How to sign up for an institutional account through the Help Center
- Please register for an institutional account at https://account.paxos.com/signup with your institutional email address.
- After you have verified your email address and log back into Paxos.com we will ask you to fill out a KYC form. It is at the top of this form that you must select "Institutional Onboarding" when prompted. The institutional onboarding application form can be found here.
- Please be aware that we ask institutional customers to submit additional documentation as part of our onboarding process.
- Once you have completed the KYC application, please submit the application form and relevant documents via the Institutional/Business Onboarding Document Submission form for our review.
- Please submit the completed application form and as well as all relevant documents via the Institutional/Businesses Onboarding document submission form for our review.
- Select Institutional/Business Onboarding Document Submission from choose your issue below.
- Enter your email address.
- Set the subject as "Institutional Account Sign Up - (Insert Name of your Institution)". Add in any other relevant information in the description box.
- Enter your Paxos registered email address.
- Ensure that you have uploaded all additional documentation for all requisite information needed to process your Institutional account by uploading the documentation and checking off the requisite boxes after uploading them.
- Upload and provide all the relevant documents as prompted earlier.
- Click on "Submit" once all the fields have been completed.
- Select Institutional/Business Onboarding Document Submission from choose your issue below.
- Our support team will review your application and will reach out if we require any further details. If all the required documents have been submitted, your application will typically be approved within 3-5 business days.