Please select your account type. Select "Individual" if you are a person. Otherwise, select "Institutional" If your account is connected to a business (including a Trust or IRA/401k)
Please select the type of request you are raising here.
Please confirm that you have read through the Paxos User Guide (Help Center articles) before submitting this ticket. You might find a faster solution by visiting the Paxos User Guide (Help Center) here: https://help.paxos.com/hc/en-us
Enter the email address that is registered to your Paxos account
- A self-directed individual retirement account (SDIRA) is a type of individual retirement account (IRA) that can hold a variety of alternative investments normally prohibited from regular IRAs. - A trust is a fiduciary relationship in which one party, known as a trustor, gives another party, the trustee, the right to hold title to property or assets for the benefit of a third party, the beneficiary. - A 401k is a company-sponsored retirement account that employees can contribute to. - A money transmitter or money transfer service (Money Service Business) is a business entity that provides money transfer services or payment instruments. - A Hedge Fund is a limited partnership of investors that uses high risk methods, such as investing with borrowed money, in hopes of realizing large capital gains. -An Investment Fund is a corporation or trust for investing the pooled capital of investors in financial securities. -An LLC is formed by one or more business people, as owners. -A Corporation is formed by filing corporate organization documents (Articles of Incorporation or similar). A Board of Directors to oversee the corporate business. Corporate owners have shares of stock in the business. -Other: If you don't see your business type above, please select other and we will work with you to identify your business type.
e.g., Certificate of Incorporation, Articles of Incorporation, Certificate of Formation, Articles of Organization, National/State Government Registry filings
If you are not established over 1 year, please check the box to proceed.
Evidence of a TIN/Registration # issued by the Internal Revenue Service (for US entities) or relevant governing body (for international entities).
Please provide a sample invoice
You will need to provide this even if you provided this previously when you signed up for your Paxos account. For each person identified in Section 3 (pgs 3&4), please provide a scanned PDF, not older than 6 months (e.g., utility bill, cell phone bill, or bank statement)
You will need to provide this even if you provided this previously when you signed up for your Paxos account. For each person identified in Section 3 (pgs 3&4), please provide a Valid Passport / Driver’s License / National ID Scanned COLOR document.
If not in the US, please check the box to proceed.
If it is not applicable, please check the box confirming you do not need to provide one.
If your Institution has been established for longer than 1 year, this is required.
If you are a Paxos customer, please specify your Paxos account email address or entity ID.