Submit a request

Select an option from the dropdown that best describes your reason for reaching out

Enter your full name in the space provided. You can enter your full name by entering your first name and last name with a space separating. Example: "Jane Doe"

Enter your date of birth in the calendar provided. The DOB provided here should match the one provided during your account registration including the full MM/DD/YYYY.

Enter your full residential address as it was listed during your account registration. This includes your street address, city, state / province, country & zip code.

Please confirm if you have read through the Paxos User Guide prior to submitting this ticket. If you have not, you may receive a more prompt solution by visiting the Paxos User Guide prior to submitting your customer support ticket. User Guide: https://help.paxos.com/hc/en-us

Please enter the details of your request, ensuring to send any sensitive information (e.g.: PII, wire details) as attachments. A member of our support staff will respond as soon as possible.

Add file or drop files here